Do you have a physical retail shop?

No. However, BVM online store operate in the clean warehouse facility with proper system for handling goods and temperature control to ensure that our products are delivered in good condition.

What are your operating hours?

You may place order on our e-shop anytime at your convenience.

Kindly WhatsApp to +65 8938 3606, if you need any assistance from BestValueMart. 

If I do not want to have the items delivered to me, can I do self-collection and have the delivery feel waived?

No, BVM only operates online.

Starting from January 2023, a delivery fee of $4.90 is applicable for all order.

Is there a minimum order for each transaction?

Nope, there is no minimum order to complete a transaction.

BVM welcome you to shop with us anytime and we will deliver to your doorstep.

What is the delivery fee?

Starring from January 2023, there is a flat fee of $4.90 per trip for standard delivery (between 2 to 5 working days, excluding weekends and public holidays).

Do you accept cash payment?

BestValueMart online store support cashless initiative, we only accept online bank transfer (bank wire), PayNow, debit and credit card payment.

Cash payment is only accepted if there is additional fee involved for 3M water dispenser installation and the cash is to be paid directly to the 3M authorized installer.

I realized that there is a major change in the “Premium” category, what happen?

BVM values all our customers and we have received overwhelming requests to offer high value premium products for the selections.

Therefore, the BVM team has constantly been working to on-board more products to satisfy our valued customers.

There will be more premium selections available under the “Premium” category. The products will be categorized according to country of origin.

From premium to basic, BVM brings the world to you at its best value.

Is there further discounts for bulk purchase?

BestValueMart offers competitive pricing for our valued customers and we welcome all inquiry. If you intend to purchase our products in large quantities, feel free to email your request to enquire@bestvaluemart.com.sg  or WhatsApp to +65 8938 3606.

In addition, BVM will run promotional campaigns on special occasions and selected items will be entitled to further discounted rate. So, please stay tuned!

When will I receive my items?

Upon confirmation with payment made, the items will be delivered to your address between 2 to 5 working days if you have selected the standard delivery option. For orders received after 3pm, there is a chance that your delivery date will be delayed for one (1) more working day.

Working days refer to Mondays to Fridays, excluding weekends and public holidays. You will receive a confirmation message from BestValueMart one (1) day before delivery.

Delivery schedule:

Monday to Friday

9am to 9pm

Who are the Partners of BVM? If I purchase their services/products on BVM website, when will I receive them?

Partners of BVM are trusted local start-ups, just like BVM. In line with our slogan, "Bringing You The Greatest Value, Served with Heart", we identified these partners with good quality services/products and bring them onboard onto BVM website, making them available to all our valued cusomters.

Different services/products will have their own delivery lead time, delvered directly by the respective partners. All these information can be found in the product description.

How can I check out the new arrival items and promotions?

Please "Like" our Best Value Mart's Facebook and Instagram page for the latest update or subscribe to our mailers (this option is available when you sign up for your Login account). 

We offer a wide range of products at an affordable rate to serve the need of our valued customers.

I have more questions pertaining to your products, how can I find out more information?

You may email your questions to enquire@bestvaluemart.com.sg or WhatsApp to +65 8938 3606 and our BVM representative will respond to you at the soonest.


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