Yes, starting from 23rd February 2021, BestValueMart (BVM) has a physical retail shop at 170 Stirling Road, #01-1137. Our valuable customers can now select (self-collection @ Stirling) upon checkout as a self-collection option. BVM online store continues to operate in the clean warehouse facility with proper system for handling goods and temperature control to ensure that our products are delivered in good condition.
You may place order on our e-shop anytime at your convenience.
For self-collection at physical retail shop or contact of customer service personnel, please refer to our operating hours:
Monday to Saturday: 10am to 5pm
Sunday: 10am to 12pm
Public Holidays: Closed
Self-collection strictly by appointment only. Kindly WhatsApp to +65 8938 3606, indicate your preferred date and time of collection. You will only be able to collect the items AFTER receiving the WhatsApp confirmation from BestValueMart.
If I do not want to have the items delivered to me, can I do self-collection and have the delivery feel waived?
Yes, you may do self-collection at BVM's physical retail shop (170 Stirling Road, #01-1137, Singapore 140170). Delivery fee will be waived upon checkout for self-collection option.
Upon confirmation with payment made, you have 14 days grace period (including date of purchase) for collection or delivery of your items. For example, if you made the purchase on 1st August 2020, the last day of collection or delivery will be 14th August 2020).
Kindly note that the purchased items will be donated after the grace period and we will not process any refunds for the items.
For self-collection customers, please notify us on your preferred collection date via WhatsApp to +65 8938 3606 AT LEAST 24 hours in advance. We value our customers and we want to ensure that the items are already well-packed prior to your arrival. You will receive a WhatsApp reply once the collection date is confirmed.
Nope, there is no minimum order to complete a transaction for both delivery and self-collection options.
BVM welcome you to shop with us anytime and we will deliver to your doorstep.
Delivery fee will be waived for purchase value above $50.
There is a flat fee of $4.90 per trip for standard delivery (between 2 to 5 working days, excluding weekends and public holidays).
If you need to receive the items urgently, you may opt for next day delivery and a fee of $10.00 applies (order must be made before 3pm, otherwise it may incur 1 more day of lead time).
If the total purchase value is above $50, the standard delivery fee will be waived. However, if your total purchase value is more than $50 and you have selected the next day delivery option, the $10 fee for next day delivery still applies.
BestValueMart online store support cashless initiative, we only accept online bank transfer (bank wire), PayNow, debit and credit card payment.
Cash payment is only accepted if there is additional fee involved for 3M water dispenser installation and the cash is to be paid directly to the 3M authorized installer.
BVM values all our customers and we have received overwhelming requests to offer high value premium products for the selections.
Therefore, the BVM team has constantly been working to on-board more products to satisfy our valuable customers.
There will be more premium selections available under the “Premium” category. The products will be categorized according to country of origin.
From premium to basic, BVM brings the world to you at its best value.
In addition, BVM will run promotional campaigns on special occasions and selected items will be entitled to further discounted rate. So, please stay tuned!
Upon confirmation with payment made, the items will be delivered to your address between 2 to 5 working days if you have selected the standard delivery option. For orders received after 3pm, there is a chance that your delivery date will be delayed for one (1) more working day.
Working days refer to Mondays to Fridays, excluding weekends and public holidays. You will receive a confirmation message from BestValueMart one (1) day before delivery.
Monday to Friday
9am to 9pm
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We offer a wide range of products at an affordable rate to serve the need of our valuable customers.